Bridging the Gap is a cross-cultural training workshop facilitated by the Refugee and Immigrant Advisory Council for service providers in Newfoundland. The workshop is designed to inspire cultural sensitivity and a greater understanding of the challenges faced by newcomers to the province; the ultimate objective being the provision of more culturally sensitive and effective service provision to refugees and immigrants living in Newfoundland.
Through Bridging the Gap, novel ways of thinking about newcomers and how to work with them are discussed and explored. These approaches, having their foundation in the knowledge of culturally sensitive methods and practices, equip service providers with the knowledge and understanding they need to work with refugees and immigrants in an effective and considerate manner.
The workshop was offered for the first time by RIAC in 1999 and has been a powerful tool in dispelling common misperceptions about refugees and immigrants; misperceptions that form a part of the “vicious cycle of prejudice and stereotyping” that only worsens the plight of these individuals who are trying to rebuild their lives – and often under the most difficult circumstances.
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Coming to a new country poses many difficult challenges for refugees and immigrants. One key challenge pertains to accessing needed services. Cultural and linguistic barriers can prevent newcomers from seeking, receiving or knowing where to look for the help they require. Therefore, Bridging the Gap is an important tool as it promotes cultural sensitivity and understanding as a means of “bridging the gap” between service providers and their refugee and immigrant clients, ensuring that newcomers to our province are provided with the best care possible.
There are fewer immigrants in Newfoundland than in other regions. This, coupled with the geographic position of the province, has meant that the immigrants who do live here are isolated and often lack an adequate support group. Likewise, many people in this province have not had much exposure to other cultures. As a result of these factors, the services provided to the refugee and immigrant community are often insufficient and inappropriate, which in turn heightens toxic cross-cultural frictions.
Following the first Bridging the Gap workshop in February 1999, participants were asked to provide feedback at the end of the workshop and to offer their opinion on its overall effectiveness. Many of the participants felt the workshop had provided valuable and much needed information and experiences.
Since then, RIAC has hosted numerous Bridging the Gap workshops throughout St. John’s and the demand for these workshops has continued to increase.
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The workshop consists of a day or two (depending on the availability of resources and the expressed need of the participants) of activities which include video screenings, role-playing exercises, presentations from speakers and group discussions.
The aforementioned activities are designed to highlight the following issues:
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Stereotypes and cultural myths
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Aspects of various cultures that are of relevance to service providers
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Approaches to health care in other cultures
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Mental health issues
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Attitudes/stigmas attached to mental health care, culture shock and depression
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